Last updated November 7th, 2021
1. Scope of Policy
2. Information We Collect
We collect Information in order to provide and improve Our Services and Platform, to administer Your use of the Services and Platform, and to enable You to easily navigate Our Services and Platform. To the extent necessary to fulfill one or more of the functions and activities of the Platform and Services, by reasonable means, You provide us with your Information and details with Your consent to use, share and make available, where applicable, to other users and/or any third-party or the public as deemed necessary.
When you use Our Platform, Services or engage in certain activities, such as downloading the application, making a donation, or contacting us directly, We may ask You to provide some or all of the following types of information:
- Installing the app:
If You use the Services or Platform without creating an account on Our Platform, You will not need to enter Your Information (please mind below the Information which is collected automatically).
If you create an account on Our Platform using Your login credentials from one of Your third-party services accounts such as Facebook, You share Your public profile information (such as, but not limited to, name, profile picture). If You create an email-based account, we will request Your name and email address in addition to any other Information as required.
- Personal Information
We may collect Information (information that can be used to identify You as an individual) such as, name, email, telephone number, home address, demographic information (zip code, age), contact details (phone book) and/or payment information such as account or credit card numbers and details. We may also collect Information pertaining to Your activities on Our Platform, and notably the way in which You interact with Our Platform, such as, for how long You use Our Platform and how many Ads You see per day.
- Making a donation via the Platform:
If You make a donation via the Platform, You will be asked to provide Your preferred payment method information in addition to Your personal Information as You have created an account at the Platform. We may collect information as required to verify Your identity, and prevent fraud or illegal activities, and in order to comply with the license and legal obligations, where applicable.
- Communications with Us:
When You choose to request information about Our Services, subscribe to Our newsletter, request to receive support, ask questions, inquiries and requests, such as, donations information, alerts and request support services and technical support or otherwise communicate with Us directly or through third parties, We may collect Information from You, such as Your email address, and first and last name.
- User-generated content:
Whenever You use or visit Our Platform and Services, Tadamon uses a variety of technologies to collect information about You (“Usage Information”).
You may be able to customize and create certain content such as teams, text and audio-visual materials.
In addition to the Information You choose to provide to Us, We and Our service providers also use standard technologies to automatically collect certain additional information:
We automatically record Usage Information about how You use Our Services and Platform. Usage Information includes without limitation, information such as the name of your internet service provider, browser and device type, cookie identifiers, Advertiser ID, application, and Your use of features on the application version you are using, and any website that may refer You to Us and the pages you visit to help manage and enhance the Platform and Services, and other device identifiers that are automatically assigned to your computer or device when you access the Internet, operating system, country, languages, hardware type, the pages and the preceding page views or features of our Services to which you browsed and the time spent on those pages or features, the links on our Services that you clicked on and other statistics. We use such data to administer the Platform and Services and we analyze (and may engage third parties to analyze) such data to improve, customize, and enhance our Platform and Services by expanding features and functionality and tailoring them to individuals’ needs and preferences.
- Other information You provide to Us:
- Device Identifier:
Whenever You use or visit Our Platform and Services, Tadamon uses a variety of technologies to collect Information about User’s Internet Protocol (IP) address or other unique identifiers for any device You use to access and use Our Platform such as (computer, mobile phone, tablet or any other device). We, Our affiliates, service providers, business partners or any third party may use a device identifier among other things, to administer the application; help diagnose problems, analyze trends, track users’ web page movement over time and access different websites, platforms or other mobile, online or offline services.
3. Information from Other Sources
We may receive Information about You from other Users, third parties, and affiliates. For example, if You access Our Services or Platform through an application of a third party, such as the App Store/Google Play Store, or a Social Networking Service (“SNS”), or when You connect your account to third-party services, we may collect such information about You from that third-party application that You have made public in accordance with the privacy policies and authorization procedures determined by those services. Information We collect through third-party applications may include Your name, Your SNS User identification number, Your SNS ser name, profile picture, and optionally Your email and list of Your contacts on the SNS.
4. Why We Use Your Information
When You access, install and/or use the Platform, We can collect and process some of Your Information for different legitimate purposes. We acquire, hold, use, and process Information for a variety of purposes, including:
- to provide You with the services you asked for, of which such data processing is necessary for the service(s) asked;
- to run analytics and understand how Users interact with Our Platform and Services in order to continuously improve such;
- to provide, personalize, and improve your experience with the Platform and Services, for example by providing customized, personalized, or localized content, recommendations, features, and advertising related to the Services on or outside of the Services;
- to ensure technical functionality of the Platform and Services, develop new features and services, and analyze Your use of the Service, including Your interaction with the mobile application, advertising, products, and Services that are made available, linked to, or offered through the Platform;
- to communicate with You for Service-related or research purposes including via emails, notifications, or other messages, which You agree to receive;
- to process Your payment to prevent or detect fraud including fraudulent payments and fraudulent use of the Platform or Services;
- to communicate with You, either directly or through one of Our partners, for marketing and promotional purposes via emails, notifications, or other messages, consistent with any permissions You may have communicated to us; in the section User Access and Control below, we inform You of the controls you can use to opt out from receiving certain messages;
- to enable and promote the Platform and Services and other relevant services or products, either within or outside the Platform, including features and content of the Platform, Services and products made available through the Platform.
The legal basis for collecting and using the Information and data depends on what the Information and data is and the context in which We collect the data.
We will process Your Information for the purposes of Tadamon’s legitimate interests pursued for ensuring secure optimization and improvement of Our Services, Platform and performance.
5. Sharing Information with Third Parties
- We provide Information to trusted partners who work on our behalf based on our instructions and in compliance with appropriate confidentiality measures. For instance, we use technical service providers that may operate the technical infrastructure that we need to provide the Service, and in particular, those that host, store, manage, and maintain the application, its content and the data we process.
- We may access, preserve, and disclose Information to investigate, prevent, or take action in connection with: (i) legal process and legal requests; (ii) claims that any content violates the rights of third parties; (iii) protecting the rights, property or personal safety of Tadamon, its users, or the public; (iv) establishing or exercising our legal rights or defending against legal claims; or (v) as otherwise required by law.
6. Children’s Privacy
Our Services are not intended for use by children under 13 or 16 years of age (depending on the jurisdiction of the User) as defined in the Children’s Online Privacy Protection Act ("COPPA"). By accessing and using our Platform and Services, You hereby consent that You meet the legal age of Your jurisdiction. We do not knowingly or willingly market to, and do not knowingly or willingly collect any Information from or about a child under the age of 13 or 16 as stated above without the consent of the child’s parent or legal guardian. If we discover that we have inadvertently collected information from a child under 13 or 16 years of age, we will promptly take all reasonable measures to delete such information from our systems.
If you believe that your child may have provided us with Information, please contact us at firstname.lastname@example.org.
7. Cookies, Third-Party Software Development Kits, and Tracking
A cookie is a piece of data stored on the User’s device containing information about the device. Usage of a cookie is in no way linked to any personally identifiable information while using the Services or Platform. By setting a cookie, Tadamon will remember the User the next time the User visits the Services or Platform. The User is always free to decline our cookies if the User’s browser permits, although in that case the User may not be able to use certain features of the Services or Platform and may be required to re-enter information more frequently to use certain features of the Services and Platform.
We use third-party software development kits (“SDKs”) as part of the functionality of Our Services. Third-party SDKs may allow third parties including advertisers to collect Your Information to provide content that is more relevant to You.
8. Social Media Platforms
From within the Platform, Users are able to share content on Social Networking Service (SNS), such as Facebook, Twitter, Instagram, and WhatsApp. When you interact with such social media widgets or share buttons, these social network companies may collect information about you and/or your device and connection. Your interactions with these services are governed by the respective privacy policies of the companies providing these services
9. Payment Cards and Transactions
Tadamon commits to observing the confidentiality of Information relating to the payment card’s information and that of transactions effected thereby.
Secured payments through the payment card are only accepted via Tadamon's payment channels/gateway.
By using Tadamon’s Platform, and hence payment channels/gateway, the User donating consents explicitly (where required) to collection, storage, and processing of any data via a secured connection by Tadamon and/or any third parties such as the payment service providers on the Platform, and for the purposes of such collection, storage and processing of any data for the purpose of the desired donation.
As Tadamon is based in Jordan, we process and store information on a secure server. As such, we and our service providers may transfer your information to, or store or access it in, other jurisdictions. We will take all reasonably required steps to ensure that your Information receives an adequate level of protection in the jurisdictions in which we process it.
Tadamon will not deal or provide any Services to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
10. User Access and Control of Personally Identifiable Information
You may opt out of having your Information used or disclosed for certain purposes.
If you no longer want to receive marketing-related emails from us on a going-forward basis, you may opt out of receiving such communications at any time by clicking on the unsubscribe link at the bottom of each email.
Tadamon may send you push notifications with notices that may be of interest to you. You may at any time opt out from receiving these types of communications by changing the settings within the Service or on your mobile device.
11. User Account Deletion
You have the right to have your account on the Platform deleted at any given time. You can do so by sending an email to email@example.com, with the subject of the email being “Delete My Account – [Your Account Name]”, entailing all Your account details in the body of the email. Tadamon may ask for additional information to be provided to be able to initiate and confirm the deletion of Your account.
Such deletion of the account shall be considered permanent and final; and cannot be reversed, and You will not be able to recover any information later.
12. Data Retention
To protect Your Information from unauthorized access and abuse, we have implemented technical and organizational security measures. We check these security measures regularly and adapt them, as necessary, to the state of technological progress.
14. Notification of Changes
If you have questions, suggestions, or wish to make a complaint, please contact us at:
44 Abdullah Ghosheh Street, office 310, Amman, Jordan, 11821
+962 77 TADAMON (8232666)
Tadamon for Societal Development
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Hashemite Kingdom of Jordan.